Medical Equipment Rental Software

Manage medical equipment rentals with software built for serialized tracking, sanitization, patient and facility assignments, field service, recurring billing, consumables, and financial management.

Solve the Challenges Behind Medical Equipment Rentals

Medical equipment rental companies manage high-value assets that must be available, properly maintained, accurately documented, and ready for safe redeployment.
Your team may need to coordinate serialized equipment, patient or facility assignments, delivery and setup, sanitization, inspections, recurring service, replacement supplies, rental extensions, and complex billing across multiple locations.

Common medical equipment rental pain points

Limited visibility into serialized equipment, location, availability, and rental status

Sanitization, inspection, and recertification processes tracked manually

Deliveries, pickups, setup appointments, and service visits coordinated separately

Accessories, consumables, and replacement supplies disconnected from core equipment

Complex recurring billing across patients, facilities, accounts, and funding sources

Rental, service, inventory, purchasing, and accounting information stored in separate systems

How Service Dynamics Helps

Service Dynamics connects these workflows using RUX Rentals, ExpandIT Field Service, and Microsoft Dynamics 365 Business Central, giving rental, warehouse, delivery, field service, customer care, and finance teams clearer information across the business.

Benefits of Service Dynamics

Track serialized equipment from warehouse intake through delivery and return

Trigger sanitization, inspection, and readiness processes when equipment comes back

Coordinate delivery, pickup, setup, replacement, and service activity

Bundle equipment with accessories, consumables, supplies, and related services

Manage recurring rentals, contract changes, and complex billing arrangements

Connect rental activity with service, inventory, purchasing, and financials

One Connected Platform For Medical Equipment Rental Operations

Medical equipment rentals involve more than issuing an asset and recording a return.
Equipment may need to be assigned to a patient, healthcare facility, room, department, or customer account. It may also require delivery, setup, recurring service, replacement supplies, sanitization, inspection, and supporting documentation throughout the rental period.
Service Dynamics combines RUX Rentals, ExpandIT Field Service, and Microsoft Dynamics 365 Business Central to connect rental operations, field service, inventory, purchasing, invoicing, accounting, and reporting.

RUX Rentals Manages the Rental Lifecycle

Manage rental contracts, equipment availability, rental periods, billing schedules, customer assignments, delivery, pickup, extensions, returns, and future equipment commitments across the full rental lifecycle.

ExpandIT Manages Delivery and Field Service

Schedule delivery and service teams, send mobile work orders, and capture time, materials, checklists, photos, signatures, equipment condition, setups, inspections, repairs, exchanges, and pickups.

Business Central Manages Everything Else

Connect every stage of rental and service activity to accounting, inventory, purchasing, receivables, payables, customer accounts, financial reporting, and operational analysis across the business.

Service Dynamics Brings the Solution Together

Get the implementation, configuration, training, and ongoing support needed to make RUX Rentals, ExpandIT, and Business Central fit your equipment, rental models, service requirements, billing processes, and growth plans.
Instead of maintaining separate rental systems, field service tools, warehouse spreadsheets, and accounting platforms, your team gets one connected source of operational and financial information.

More Than Medical Equipment Rental Software. A Partner For the Full Implementation.

Choosing the right platform is only the beginning.You also need a team that can understand how your company manages equipment intake, rental assignments, sanitization, delivery, service, recurring billing, inventory, and accounting.

Built Around Your Medical Rental Workflows

Configure equipment records, rental terms, sanitization processes, service requirements, bundles, billing schedules, approvals, and reporting around your operation.

One Partner From Planning Through Go-live

Work with the same team through discovery, configuration, testing, training, implementation, and post-launch support.

Training For Every Department

Give rental, warehouse, delivery, service, customer care, accounting, and management teams role-specific training based on how they will use the system.

Ongoing Support as Your Business Changes

Get continued help with new users, changing workflows, equipment categories, billing requirements, reports, integrations, and process improvements.

A Platform Designed to Grow With You

Add equipment, customers, facilities, users, locations, business units, functionality, and integrations without replacing your core business system.

Rental Profitability and Equipment Cost Visibility

Understand rental revenue, maintenance expenses, service costs, equipment utilization, and profitability across individual assets, customers, and locations.

Service Dynamics helps medical equipment rental companies implement RUX Rentals, ExpandIT Field Service, and Microsoft Dynamics 365 Business Central with a practical approach focused on adoption, operational fit, and long-term value.

Frequently Asked Questions About Medical Equipment Rental Software

Yes. Your team can track each serialized device from warehouse intake through reservation, delivery, active rental, service, return, sanitization, and redeployment.
Yes. Equipment can be connected to the relevant customer, facility, account, delivery location, rental contract, or other assignment information required by your workflow.The specific information stored should reflect your organization’s privacy, security, and regulatory requirements.
Yes. Return workflows can include cleaning, disinfection, inspection, testing, maintenance, certification, and approval steps before equipment becomes available again.
Yes. RUX Rentals can support daily, weekly, monthly, prorated, recurring, and user-defined rental terms, including extensions and changes during an active rental.
Yes. The solution can support customer-specific pricing, recurring invoices, multiple responsible parties, institutional accounts, and insurance-related billing workflows.Exact claim submission, coding, and payer requirements will depend on your organization, operating region, and connected systems.
Yes. Core equipment can be bundled with accessories, consumables, replacement supplies, delivery, setup, and related services.
Serialized equipment records and rental history can help your team identify affected devices, their current locations, and the customers or facilities associated with them.Your organization remains responsible for following the applicable manufacturer and regulatory recall procedures.
Yes. Your team can track preventive maintenance, inspections, calibration, repairs, parts, labour, service history, equipment exchanges, and current readiness.

Bring Your Medical Equipment Rental Operation Into One Connected System

Talk to Service Dynamics about how RUX Rentals, ExpandIT Field Service, and Microsoft Dynamics 365 Business Central can support your medical equipment rental operation today and scale with you as your equipment inventory, locations, and customer requirements grow.

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