Connect your office, dispatchers, and field technicians with a field service solution built for Business Central.
ExpandIT helps service companies manage mobile work orders, technician scheduling, field updates, parts usage, inspections, service documentation, and billing-ready job information from one connected system.
Move away from paper work orders, disconnected scheduling tools, delayed technician updates, and manual data entry. With ExpandIT and Business Central, your team can see what is happening in the field, keep service work moving, and get accurate information back to the office faster.
WHAT’S INCLUDED
As service companies grow, field work becomes harder to manage with disconnected systems. Dispatchers need to know where technicians are. Technicians need access to the right job information. Office teams need accurate updates for inventory, billing, and reporting.
But when field service information is spread across paper forms, spreadsheets, phone calls, emails, and separate scheduling tools, important details get missed.
ExpandIT helps bring these moving parts together by connecting field technicians, dispatchers, service managers, inventory teams, and back-office staff through Business Central.
ExpandIT gives service teams better visibility into technician schedules, appointments, availability, service priorities, and job updates. Dispatchers can manage field work more efficiently while keeping office staff and technicians aligned.
ExpandIT is field service management software that extends Microsoft Dynamics 365 Business Central into the field. It helps service companies manage mobile work orders, scheduling, technician updates, time entries, parts usage, inspections, service documentation, and field-to-office communication.
Yes. ExpandIT is designed to work with Microsoft Dynamics 365 Business Central, helping service companies connect field activity with customer records, service orders, inventory, finance, purchasing, billing, and reporting.
ExpandIT is best suited for service companies with field technicians, dispatchers, schedulers, service managers, warehouse teams, and back-office staff who need better visibility into work orders, schedules, technician activity, parts usage, and customer equipment.
ExpandIT helps service companies reduce paper work orders, disconnected scheduling tools, duplicate data entry, delayed job updates, missing service documentation, manual time tracking, lost paperwork, and excessive phone calls between the field and office.
Yes. Technicians can use the ExpandIT mobile app to view work orders, customer details, equipment history, job notes, parts requirements, service instructions, photos, attachments, forms, and other information needed to complete work in the field.
Yes. ExpandIT helps dispatchers manage technician schedules, appointments, availability, service priorities, assignments, and job updates so the office and field teams can stay better aligned.
Yes. Technicians can capture labor, travel time, expenses, and job activity from the field. This helps reduce manual entry, improve job costing, and give office teams more accurate information for billing.
Yes. ExpandIT helps connect field inventory activity with Business Central so teams can track parts consumption, item usage, warehouse information, truck stock, and materials posted to service jobs.
