Running an industrial equipment service business takes more than QuickBooks. While QuickBooks can handle basic accounting, it can’t manage dispatching, preventative maintenance, work orders, quoting, or inventory tracking — all crucial for keeping equipment running and customers satisfied.
Our industrial equipment field service software brings every part of your operations into one connected platform, so you can handle dispatching, maintenance, quoting, inventory, and accounting with ease.
Industrial equipment field service software helps businesses that manage and support machinery (like manufacturing plants or heavy equipment providers) run their daily operations more efficiently. It covers job scheduling, preventive maintenance, technician dispatching, parts tracking, service reporting, billing, and more.
At Service Dynamics, we bring this to life by combining Microsoft Dynamics 365 Business Central with ExpandIT Field Service. Together, they offer one connected solution that keeps your back office and field technicians in sync and your equipment running smoothly.
Unplanned machinery downtime continues to cost industrial firms billions annually. When maintenance is delayed or mismanaged, production costs rise and customer trust falls.
Using separate tools for dispatching, inventory, and maintenance causes delays and duplicated work.
Without accurate updates, it is hard to track technician locations, job progress, or parts availability.
Reliance on paper work orders, checklists, and service reports makes it difficult to track asset history or performance trends.
Without preventative or predictive tools, service teams often scramble to fix equipment after it fails rather than preventing failure.
Handle scheduling, dispatch, maintenance, billing, and asset data all from one centralized platform. No more flipping between disconnected tools.
Use real-time visualization tools for job completion status, travel time, technician location, and skills. Staff can make smarter decisions fast.
Your field team can access work orders, asset histories, parts usage, and service notes right on their tablets or phones, even offline.
Track equipment condition, schedule routine checkups, and shift from reactive to proactive maintenance that keeps assets running more reliably.
Track parts across warehouses and service vehicles. Avoid stockouts, set reorder alerts, and keep jobs on schedule.
Generate work reports from field data and invoice customers quicker. Improve cash flow and cut admin time.
Our Industrial Equipment Service software is ideal for companies that want to grow without adding more complexity. The solution works best for:
An Industrial Equipment FSM + ERP helps companies manage field maintenance, scheduling, dispatch, inventory, billing, and asset tracking, all with one connected system.
Equipment manufacturers, service teams, and field technicians servicing machinery or industrial assets can all benefit, even those supporting remote or complex equipment setups.
Yes. Technicians can access job details, asset history, and parts inventory from any device (even when offline) and sync updates later.
Yes. Business Central replaces standalone accounting tools and integrates seamlessly with field service data, offering better reporting and financial control.
Absolutely. Our software supports scheduling based on real-time equipment condition, helping you move from reactive to predictive maintenance strategies.
Implementation generally takes 3 to 6 months. We guide you through planning, training, data migration, and going live.
Yes. Business Central handles your financials, purchasing, and inventory, while ExpandIT manages dispatch, mobile work orders, and field service workflows.
