Dispatching Software That Keeps Your Team on Track

Give your planners and dispatchers the tools and visibility they need to schedule efficiently and make informed decisions. Our Resource Planning App integrates directly with Microsoft Dynamics 365 Business Central, bringing all the data from the office and field into one centralized system.

frustrated working looking at scheduling | dispatching software

THE PROBLEM:

Disconnected Dispatch & Scheduling

When dispatchers don’t have accurate, up-to-date job and technician information, scheduling becomes guesswork. The result: delays, mismatched assignments, wasted travel time, and avoidable call-backs. Paper notes and spreadsheet boards force double entry, slow approvals, and make it hard to protect SLAs—hurting productivity, margins, and customer satisfaction

OUR SOLUTION:

A Centralized, Real-Time Planning Hub

With our drag-and-drop scheduling board and live field updates, dispatchers can assign work in seconds and monitor every job from start to finish. As technicians update status, time, and parts from the mobile app (online or offline) dispatch sees it instantly, customers receive accurate ETAs, and finance gets invoice-ready data the moment work is complete.

Assign the Right Jobs, Every Time

Stay Updated in Real Time

Keep Everyone Connected​

Ensure Accuracy Before Billing

Optimize Dispatch in Real Time with Service Dynamics

Coordinate your field workforce in minutes—not hours. Service Dynamics gives dispatchers a clear view of who’s available, where they’re headed, and which skills they bring. Schedule and reassign jobs fast, track progress in real time, and use AI-assisted routing to cut windshield time and costs. Assign the right tech the first time with visibility into availability, certifications, and territories.

Quick Dispatch

Create the job and linked service record in a single flow. Auto-fill customer, site, and asset details, then assign to a tech or crew with just a few clicks.

Visual Schedule

Compare team calendars side by side, drag-and-drop into open slots, and see conflicts or overlaps at a glance—so urgent work gets on the board immediately.

Integrated CRM

Dispatch from wherever the work starts: a customer issue, the service calendar, a service activity, or a building/asset record—complete history right at hand.

Frequently Asked Questions (FAQ)

A drag-and-drop, calendar + map view. Compare tech schedules side-by-side, see job status at a glance, and slot urgent work in seconds.

Yes — the built-in map shows technician locations, job sites, and estimated travel times.

Filter by skills, availability, location, and travel time to match the best technician to each job.

Yes. Create multi-day tasks, split labor across technicians, and track combined progress and costs.

Offline mode keeps the job moving. Techs can view work orders, complete checklists, and capture photos/sign-off; everything syncs when back online.

Yes — they can see scheduled time, location, planned materials, and any notes from dispatch.
The Approval Module lets you review and correct hours, materials, and other details before ERP entry.

Watch this video to learn more about Resource Planning with Our Dispatching Software

Ready to Streamline Your Scheduling?

Stop wasting time with disconnected systems and constant back-and-forth.
See how our centralized scheduling and dispatch solution can keep your entire operation connected, efficient, and on schedule.

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