Service & Rental Innovation Summit
A practical, one-day event for service, rental and operations leaders. Learn where AI actually fits, how automation can reduce manual work, and what modern service and rental organizations are doing differently.
$100 $0 per ticket
Free with code FREEBIE
DATE:
October 20, 2026
October 20, 2026
TIME:
9am-4pm
9am-4pm
LOCATION:
81 Bay St., Toronto, ON M5J 0E7
81 Bay St., Toronto, ON M5J 0E7
DATE:
October 20, 2026
October 20, 2026
TIME:
9am-4pm
9am-4pm
LOCATION:
Microsoft Canada, Toronto
- Microsoft keynote & industry experts
- Catered breakfast + lunch
- Full-day sessions and panels
- Q&A with speakers
- Networking with service & rental leaders
One Day. Practical Ideas You Can Actually Use.
AI without the hype
Understand where AI genuinely belongs in service and rental operations — and where traditional automation or ERP makes more sense.
Real operational challenges
Hear how other service and rental organizations are approaching scheduling, field operations, equipment management, automation and technology.
Direct access to experts
Ask questions directly to Microsoft, Business Central and industry specialists.
A room full of your peers
Meet other service, rental, operations and technology leaders facing many of the same challenges you are.
This Event Is Built for You If You…
- Manage field service, rental or equipment operations
- Lead operations, service, rental, fleet or technology teams
- Are evaluating AI, automation, ERP or new operational technology
- Want to reduce manual processes and disconnected systems
- Are responsible for improving productivity or operational visibility
- Want practical examples rather than another high-level AI presentation
Ideal for: Owners, Operations Managers, Service Managers, Rental Managers, IT Leaders, Fleet Managers, Controllers, Technology Leaders
October 20th — Full Day Agenda
AM Morning
9:00 – 9:45 AM
Breakfast & Networking
9:45 – 10:00 AM
Welcome & Introduction
10:00 – 10:30 AM
Microsoft AI Keynote
Learn what is new and upcoming on Microsoft's AI front.
10:30 – 11:00 AM
What AI Means for the Future of Service & Rental
Explore how AI is beginning to reshape service and rental operations, where it can make a real impact today, and what the future could look like.
11:00 AM – 11:45 PM
How Can You Effectively Use Al for Operations Today?
Walk away with practical AI ideas you can start using in your business right away to improve efficiency, reduce manual work, and help your team make better decisions.
11:45 – 12:45 PM
Lunch & Networking
PM Afternoon
12:45 – 1:30 PM
The Hidden Cost of “Just Make It Work” in Service Management
1:30 – 2:00 PM
How to Win More Government Contracts with CPCSC
2:00 – 2:15 PM
Coffee Break / Networking
2:15 – 2:45 PM
Overcoming Equipment Rental Challenges: Smarter Operations with RUX Rentals
2:45 – 3:15 PM
Boosting Your Efficiency With the Right FSM
3:15 – 4:00 PM
Closing Networking
Who You'll Hear From
Jermaine Clark
Senior Digital Specialist
Microsoft
Robert Jolliffe
Founder
Sabre Limited
Hillary Craggs
Business Central Consultant
Service Dynamics
John McDonald
Regional President
ExpandIT
Jeremy Kennedy
Director of IT
Sabre IT
Tyson Wiebe
Senior Business Development
RUX Software
Sponsored by
Presenting Sponsors
Gold Sponsors
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